DeArmey Consulting provides healthcare organizations with expert guidance to improve their patient business, financial and information systems operations. Specializing in optimization of billing and collection activity and use of IDX systems, DeArmey Consulting offers re-engineering project management, process and financial analysis and IDX systems installation support.

Background Information

Since its inception in 1995, DeArmey Consulting has performed engagements for Stanford Health Services, Gould Medical Foundation and the University of California at San Francisco.

The Stanford Health Services engagement included management of the patient business office IDX Systems Department, IDX version upgrade and installation of the Front Desk functionality (Check In and Check Out). We also successfully streamlined the IDX system to reflect changing operational and reporting functionality.

For Gould Medical Foundation, we created a complete simulation plan and developed simulation materials for 150 staff to thoroughly test their initial installation of IDX Billing and Accounts Receivable (BAR), Scheduling and Managed Care applications and front desk procedures. In a subsequent engagement, we performed a review of the charge capture process and identified procedural changes necessary to assure timely and complete charge capture.

At the University of California San Francisco, DeArmey Consulting assisted in the design of their BAR 8.0 application, including interface requirements for ancillary charge processing, dictionary and fee schedule structure, rejection subsystem implementation, and integration of visit management features into the insurance management system.

Prior to establishing DeArmey Consulting, Patricia A. DeArmey, CPA consulted with over 15 private clinics and practice plans nationwide on IDX systems installations, clinic design, patient flow and business office re- engineering projects. Her experience as Assistant to the Director for the University of Colorado’s University Physicians practice plan (UPI) included negotiation, site planning and financial projections and analysis for new affiliations and clinic expansions. As UPI’s Internal Auditor, Ms. DeArmey performed medical record documentation audits and business office operational and procedural reviews.

Ms. DeArmey is a Certified Public Accountant and a graduate of the Massachusetts Institute of Technology (BS) and the University of Colorado (MBA).